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Healing Touch CollarShipping & Returns

Shipping

Around the world

We’ll try our best to get your order with you as soon as possible, but in addition to the below shipping days kindly allow an extra 48 hours for us to process your order with love and care!

 

DELIVERY

Registered mail

  • Europe: $8 (3-5 working days)
  • USA: $9 (3-5 working days)
  • Rest of World: $9 (3-5 working days)

 

Reputable global courier

  • Europe: $33 (3-5 working days)
  • USA: $45 (3-5 working days)
  • Rest of World: $55 (3-5 working days)

 

For more information on delivery of your order please contact our customer service team at info@healingtouchcollar.com or call +1 917 789 2002.

Returns

Should you wish to return an item, we are happy to offer an exchange or refund for full priced goods provided you request a return within 7 days of receiving your item. Your item must then be returned to us within 7 days after you request a return.

 

All items must be returned in perfect condition and with the original packaging. We are unable to offer an exchange or refund on items that are scratched, damaged or not in their original packaging.

Free shipping in the US
for orders over $ 160

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Collars Sizing Chart

SizeLengthSample Breeds
Extra small6.5-8.5 x 0.6 in (16-21 x 1,5 cm)Chihuahua, Yorkshire Terrier
Small10-13 x 0.7 in (25-32 x 1,7 cm)Pomeranian, Shitzu, Jack Russel Terrier
Small/Wide10-13 x 1 in (25-32 x 2,5 cm)Pomeranian, Shitzu, Jack Russel Terrier
Medium11.5-15 x 1.2 in (29,5-38 x 3 cm)Schnauzer, Border Collie, Greyhound
Large15-18.5 x 1.2 in (38-47 x 3 cm)German Shepherd, Labrador Retriever, Basset Hound
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